Our contact address is [email protected]. There is no contact form on this website. You can use your normal email service and include a clear subject line describing the reason for your message.
Corrections and updated game information
When reporting an inaccurate or outdated game detail, include the page URL, the statement that needs review, and a reliable source supporting the correction. Direct Steam pages, FLEXUS announcements, named developer interviews, or other attributable primary material are especially useful.
Broken links and technical problems
For a broken page, missing image, navigation problem, or display issue, include the affected URL, device or browser, and a short description of what happened. A screenshot can be helpful, but do not include private account or payment information.
Copyright and privacy requests
Copyright messages should identify the protected work, the exact material and URL at issue, your relationship to the rights holder, and the action requested. Privacy messages should explain what information you believe was supplied directly to us and what you would like us to review, correct, or remove.
Requests we cannot handle
Dear Passengers Guide is not the game developer or Steam support. We cannot provide game keys, refunds, account assistance, beta access, press accreditation, employment information, partnership approval, or private release details. Those questions should be sent to the relevant official service.
Response expectations
Messages are reviewed as time allows. A response is not guaranteed, particularly for spam, promotional pitches, repeated requests, unsupported rumors, unofficial download offers, or questions already answered on the website. Valid correction, legal, and privacy requests will be prioritized.
Please check that the message includes a working reply address, the relevant URL, and enough context for us to understand the request.